Privacy Policy

01Who we are

The Service is a directory and community platform for tracks, shops, gear brands, graphics companies, riders, and creators. Users can create profiles and listings, post reviews, check in at tracks, save listings, and purchase subscriptions or promoted (featured) placements. Direct messaging is built but currently disabled; the sections below describe it because message data created while it was available is still stored. For privacy questions, contact us at motomaps.co@gmail.com.

02Information we collect

We collect information you provide directly, information generated automatically as you use the Service, and information we receive from third-party service providers.

Account and authentication information: email address; password (stored only in hashed form by our authentication provider; we never store your raw password); full name or display name; username/handle; account type and sub-type (rider, creator, track, shop, gear brand, graphics company); notification and privacy preferences.

Profile and listing information: profile, cover, and gallery images; bio or description; city, state/region, country; street address (track and shop listings); phone number and listing-level contact email; social links and URLs; date of birth (see Section 7); rider details (race class, skill level, years racing, bike/vehicle info, brand sponsors, race results); creator details (camera gear, editing software); track and shop details (track types, amenities, features, pricing, hours, rules, age requirements, refund and media policies); waiver documents and other uploaded files.

Location information: addresses, city/region names, and the GPS coordinates derived from them, used for map pins and location search and "nearby" features. A listing-level setting lets you hide a precise address and show only a general pin; even when hidden from public display, an address remains stored in our database to operate the Service.

User-generated content and communications: reviews (star rating, category ratings, text, author name and location) and owner replies to them; review votes; track check-ins (your display name, username, profile photo, the conditions you tag, whether you rated the day worth it, and any photo you attach); listing confirmations, which record your email and name when you confirm a listing’s details are accurate; media you submit to a listing you don’t own, held for review before it appears; direct messages and conversation metadata (messages are stored in our database; please do not share highly sensitive information in messages); saved listings; track suggestions and listing-claim requests, including affiliation details, phone number, and proof-of-ownership or identity documents.

Activity, badges, and alerts: badges you earn and when you earned them; counts derived from your activity such as check-ins, tracks ridden and contributions; track alert subscriptions, which store your email alongside the tracks and alert types you have subscribed to.

Connected accounts: if a track owner connects a Facebook Page to pull in posts, we store the Page identifier and name, the access tokens that permit the connection, and who connected it. You can disconnect at any time.

Payment and subscription information: payments made on the website are processed by Stripe, and purchases made in the iOS app are processed by Apple through In-App Purchase. We do not collect or store your full card number in either case. We store payment-related identifiers and records such as Stripe customer ID, subscription ID, payment intent ID, Apple transaction and original transaction IDs, billing amount, plan, billing cycle, next billing date, and revenue/feature event records.

Information collected automatically: listing and page views (associated with your account email if logged in, or an anonymous session identifier if not); search queries (text, tab/filters, result count); an anonymous session identifier stored on your device to recognize a returning device and enforce view limits; standard technical information your browser sends, such as IP address.

Support and administrative information: contact form submissions (topic, name, email, message, attachments); system and admin notifications; records of whether you have seen or dismissed an announcement.

03How we use your information

To create and operate your account and authenticate you; display profiles, listings, reviews, and other content you make public; provide core features (saving, search, maps, "nearby", check-ins, badges, and messaging where enabled); generate the automated track update shown on a listing, which involves sending that listing’s public details and any connected Facebook Page posts to an AI provider; process payments, subscriptions, passes, and featured placements and keep financial records; send transactional and notification emails subject to your preferences; verify listing ownership and moderate community content; measure and improve performance, including analytics on views and searches; detect, prevent, and respond to fraud, abuse, and security issues; comply with legal obligations and enforce our Terms of Service.

04Public information

Much of what you add to a profile or listing is intended to be public — your display name, username, profile photo, bio, location (subject to the address-hiding setting), listing details, and reviews are visible to others. Do not include information in public fields that you do not want publicly accessible.

05How we share your information

We do not sell your personal information. We share information with service providers so the Service can function, each receiving only what its role requires:

We may also disclose information if required by law, to protect the rights, property, or safety of Moto Maps, our users, or others, or in connection with a merger, acquisition, or sale of assets (with notice). Note on Google Fonts: fonts are currently loaded from Google's servers, so your browser's IP address is sent to Google on page load; self-hosting fonts is an option to remove this.

06Cookies, local storage, and tracking technologies

We use browser local storage and similar technologies to operate the Service. We store an anonymous session identifier on your device to recognize a returning device, support guest browsing, and enforce content view limits, and we record page/listing views and search activity for analytics. We provide notice through this Privacy Policy and, where shown, a consent banner; you can also clear local storage and cookies through your browser settings, though this may affect how the Service works.

07Age requirements and children's privacy

The Service is intended for users at least 18 years old. We do not knowingly collect personal information from children under 13 (or the higher minimum age of digital consent in your jurisdiction). We collect date of birth on certain profiles. Moto Maps does not currently enforce an age check at sign-up. If you believe a child has provided us personal information without appropriate consent, contact motomaps.co@gmail.com and we will take steps to delete it. Allowing users under 18 (or under 13) may trigger additional obligations, including COPPA, which generally requires verifiable parental consent.

08Data retention

We keep personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, maintain financial records, and enforce our agreements, then delete or de-identify it. You may request deletion as described in Section 9.

09Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or port your information, opt out of certain processing and of "sale" or "sharing" (we do not sell personal information), and withdraw consent. Update much of your information in account settings, or contact motomaps.co@gmail.com. We will respond as required by law and will not discriminate against you for exercising these rights. EEA/UK users: our legal bases include contract, consent, legitimate interests, and legal compliance, and you may complain to your local authority. California residents have rights under the CCPA (as amended); we do not sell personal information or share it for cross-context behavioral advertising.

10Security

We use reasonable technical and organizational measures, including encryption in transit, hashed password storage, and tokenized payments through Stripe on the website and Apple In-App Purchase in the iOS app. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11International data transfers

Our service providers may store and process information in countries other than yours, with appropriate safeguards where required. By using the Service, you understand your information may be transferred to and processed in the United States.

12Third-party links and services

The Service links to and embeds third-party content (such as social links and YouTube videos). We are not responsible for their privacy practices; please review their policies.

13Changes to this Policy

We may update this Policy. For material changes we will update the "Last updated" date and provide notice where appropriate. Continued use after changes take effect means you accept the updated Policy.

14Contact us

Moto Maps, 1621 Allen Rd, Kimball, MI — motomaps.co@gmail.com